Author: H L Newman , S P Fitzgerald
Organization Development Journal
Annotation: A large-scale organizational change effort was initiated in a 120-person non-profit metropolitan health care facility beginning in 1996. This case summarizes the history of that change effort, focusing on the most recent executive retreat. It illustrates the progressive action research processes over time. Applications of traditional action research approaches, used earlier in the change effort are contrasted with more contemporary adaptations such as Appreciative Inquiry.